Frequently Asked Questions
Where are we located?
1048 Gluckstadt Rd
Madison, MS 39110
What are the office hours?
Monday, Tuesday, Wednesday, Thursday, Friday: 9am - 5pm - in office
Saturday, Sunday: on call
What are the access hours?
Daily: 6am-10pm (unless authorized otherwise by property owner)
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. We also accept pay by checks. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.
What is a climate-controlled storage?
Climate-controlled storage units keep items within a temperature range using heating and cooling systems to safeguard them from damage due to extreme conditions.